Mitel MiVoice Business

Mitel MiVoice Business has many embedded features that complement unified communications solutions:

Mobility – Dynamic Extension:

Mitel MiVoice Business has an embedded Dynamic Extension solution that allows users to select up to eight different devices or numbers to act as their answer point. By grouping multiple devices together under the same user number, all of their phone numbers are effectively collapsed into one, so callers can reach users regardless of which number they call.

Mobility – Hot Desking:

Hot Desking enables employees to log onto any designated phone, located at any of your offices, or even outside of the business offices. All calls are routed to the device they are logged into so callers can always reach them by dialling their office extension.

Unified Messaging: Employees have anywhere, anytime access to messages with an integrated, fully-featured voice mail system, Unified Messaging, and an automated attendant.

Deployment Flexibility:

Distributed, centralized, and public cloud – you can choose your deployment strategy. In addition, virtual deployment allows you to take advantage of the business continuity services available through VMware.

Web-Based Management:

An administrator can administer a multi-platform MiVoice Business solution from their web browser as if it was a single platform solution. System changes are automatically synchronized across the solution, and management control and tasks can be delegated across the organization, rather than relying on a centralized point.

Standards-Based Architecture:

Mitel MiVoice Business operates across any LAN / WAN infrastructure, coupled with embedded native support for standards-based networking such as SIP, Q.SIG, and DPNSS, offering businesses the ability to protect existing investments irrespective of legacy PBX, while delivering all the advantages of a converged infrastructure.

Mitel Wireless Services Messaging Gateway

The Mitel Wireless Services Messaging (WSM3) gateway enablesMitel the messaging and services capability of the wireless system. It is the link between the messaging/service-capable handsets and the applications that are generating and responding to the messages. Each of the four variants listed below includes hardware and embedded software and is deployed on an IP LAN:

Features include:

  • MiVoice Business directory (searchable; 2,000-entry limit)
  • Handset-to-handset text messaging
  • Browser-based messaging tool (send to single handsets)
  • External directory access via LDAP
  • Messaging acknowledgement
  • Messaging to groups
  • Alarms support
  • Post telephone and telegraph (PTT) group call support
  • Enhanced web messaging tool (bi-directional, priority, non-text alerts, groups)
  • Single external messaging interface over RS-232 (ESPA 4.4.4 or TAP 1.8 or ALP)
  • Single external messaging interface over IP (URL)
  • Ascom Unite module interconnect
  • Central device management (up to 100 users)