MiGuest Station from Mitel

Mitel has elevated it’s hospitality applications with the new addition of MiGuest station.

Providing better guest experience through the MiGuest application is a welcome add on to the hospitality suite so far.  

Providing hotel staff members with real-time guest information can create a better guest experience leading to increased online reviews and star ratings.

Hotel staff members can quickly attend to guests requests and issue resolution’s using historical and real-time data which is present on Mitel’s 6940 touchscreen handset.

Features of the MiGuest Station 

HotSOS and additional integrated data to guest facing answer points 

Screen pops with guest information displayed in real-time 

Easy & intuitive access to guest requests on the fly 

Emergency Call Notifications on designated stations 

Wake-up call notifications 

Reporting package for calls, station activity, and alarms 

Support for background screensaver images 

MiGuest Station UX 

  • Station notifies MiGuest application of incoming call using action URL 
  • MiGuest application queries Connected Guests iLink interface to determine if call is current guest 
  • If guest calls, the MiGuest station pushes guest information to status display 
  • All call processing information used by MiGuest application is generated by the 6940 phone 

Guest Station Reporting 

  • Client suite
  • Wake–up History 
  • Pending Wake-up 
  • Missed Wake-up 
  • Emergency Calls 

Integrated to the Mitel connected guests application and the MiVoice business call manager, with support up to 6 attendant stations run your Miguest application from your 6940 touch screen phone.

Existing customers, it’s free for you!

Purchase the 6940 touch screen phone from us and we will provide you with the Miguest station application free of charge.

Happy guests are loyal guests, so let’s get talking about Miguest station. talk@crowthorne.com

Not an existing customer?

That’s fine, give our team a call and make use of our 24/7 hour support service, our team are legendary. Call us on 0800 088 4848

Exclusions apply * System must be running on v8.0 software and above. Required connected guests icharge cub (or pro) or ilink. Integration with Hotsos additional fees apply.